The Commonwealth Secretariat is an international intergovernmental agency, committed to democracy and development within Commonwealth countries. They asked us to provide Career Management support for all non-diplomatic staff in the Head Office in London.
What they needed:
- Due to changes in working practices we were asked to support individuals leaving the organization by providing a programme aligned with their culture and values.
- The provision needed to be cost efficient, deliver a high level of support, and be flexible enough to encompass the varying needs of individuals within the organisation.
How we helped:
- Our support was delivered through individual and group workshops, adapting to meet the changing needs of individuals.
- We put in place pre and post programme evaluation to continually refine what was required and to assess the success of the support afterwards.
- The programme included a mixture of group sessions to cover the basic techniques and core principles of career management, and individual coaching sessions to tailor help in a more focused way.
- This meant that delegates gained the best of both worlds - sharing knowledge and experience, and then using it in a practical way to meet their specific needs.
Benefits realised as a result of the programme:
- Individual’s motivation increased noticeably, generated through improved feelings of self-worth. We focused on using practical tools alongside empathy to help individuals be in the ‘right place’ mentally and emotionally to find work; helped them to ‘move on’. As a result, individuals were able to come to terms with this in a positive manner.
- Many participants suffered from an understandable lack of confidence. - our competency approach helped them to focus on their achievements, reinforcing their strengths and what transferable skills they had.
- Participants completed the programme with a realistic picture of their capabilities, and what they needed to do to progress to the next step.
- They found themselves more likely to gain interviews and achieve their next position.
- This assignment called for a empathetic, tactful and positive approach; the programme’s success implies that these expectations were realised.